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When support information is hard to find, tickets increase. Make support easier to access and easier to manage with smart links and QR codes so common questions are resolved faster.
Precision engineered for scale and reliability
Share issue-specific help links that route users based on device (iOS vs Android).
Add QR codes to packaging for setup guides, manuals, and warranty details.
See which help articles are accessed most and where users stop engaging.
Provide localized or language-specific resources automatically.
Use short links in messaging apps (WhatsApp) for quick support responses.
Connect printed materials directly to digital onboarding steps.
Make support easier to access. Guide users to setup instructions and FAQs instantly.
Empower customers to resolve common issues independently via self-service resources.
Provide consistent responses across teams with centralized help links.
Links are a core part of customer support communication. Redirise helps teams use them effectively to share help articles, guide users to setup instructions, and provide follow-up resources. Each link points customers to the right information at the right time.
Setup guides, manuals, warranty details.
Scan-to-open help articles from responses.
Quick troubleshooting instructions on-device.
Printed steps for returns and policies.
Understanding how support resources are used helps teams improve content quality. Redirise analytics show which help links are accessed most, where users stop engaging, and which resources solve issues effectively. These insights help teams refine documentation and onboarding.
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Help customers find answers faster and reduce friction in support journeys.
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